Real claim outcomes, based on real matters, with identifying details removed.
Since 1 July employers pay super with every pay. Your insurance in super depends on that money arriving, so here is what changed and a five-minute check...
Most people assume a claim is either paid or declined. APRA, ASIC and AFCA data shows a third outcome is far more common: claims that simply stop moving. What the evidence says about delays, withdrawn claims and the definitions that decide outcomes...
When you're too unwell or injured to work, there's no single front door. Workers comp, TAC, income protection, TPD, DSP and super can overlap, and one claim doesn't always rule out another...
Many Australians do not realise their super may include insurance. Moneysmart says most super funds offer life cover, total and permanent disability cover, and sometimes income protection insurance fo...
If you have stopped working because of illness or injury, your super may be worth checking sooner rather than later. Most super funds automatically provide life cover and TPD insurance, and some also ...
If you've been injured in a transport accident in Victoria, a TAC claim may be the first thing you think about. That makes sense. The TAC says it is a Victorian Government-owned organisation that pays...
If you have been injured at work, a workers compensation claim may be the first thing you think about. That makes sense. Workers' compensation is designed to support workers who are injured or become ...
New research from ASFA suggests thousands of Australians have been missing out on billions in life and TPD benefits since the 2019 super reforms switched off insurance on millions of accounts, often without members realising...
ASIC fined Rest after it told more than 2,000 members they held insurance they didn't actually have. Why you shouldn't rely on your statement alone...